Terms and Conditions

1. Acceptance of Terms

By accessing and using the MobileTopUpAU website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies or guidelines posted on this site. These terms constitute a legally binding agreement between you and Tech Solutions Inc. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting the updated terms on the website. Your continued use of the service after any such changes constitutes your acceptance of the new Terms and Conditions.

2. Service Description

MobileTopUpAU provides an online platform that enables users to recharge or top-up mobile phones for various operators globally. Our service facilitates the transfer of mobile credit or data bundles to specified recipients. We act as an intermediary service provider and are not the mobile network operator. The successful delivery of the top-up is dependent on the accuracy of the information provided by you, including the recipient's mobile number and network, and the operational status of the respective mobile network operator's systems. While we strive for instant delivery, delays may occur due to technical issues with the network operator or other unforeseen circumstances.

3. User Responsibilities

1. Accuracy of Information: You are solely responsible for ensuring the accuracy of all information provided during the top-up process, including the recipient's mobile number and the amount to be topped up. MobileTopUpAU is not responsible for any top-ups sent to incorrect numbers or networks due to user error.
2. Prohibited Use: You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. This includes, but is not limited to, fraudulent activities, unauthorized access attempts, or distribution of malware.
3. Account Security: If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify MobileTopUpAU immediately of any unauthorized use of your account.
4. Compliance with Laws: You agree to comply with all applicable local, national, and international laws and regulations regarding your use of the service.

4. Payment and Charges

All transactions made through MobileTopUpAU are processed securely. You agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. MobileTopUpAU reserves the right to change its prices and billing methods at any time. We accept various payment methods, which are clearly displayed on our website. All payments are final, and once a top-up is successfully processed, it cannot be canceled or refunded.

5. Limitation of Liability

To the fullest extent permitted by law, Tech Solutions Inc. (MobileTopUpAU) shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or the inability to use the service. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if MobileTopUpAU has been advised of the possibility of such damage. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within New York, NY, USA, to resolve any dispute or claim arising from these Terms and Conditions or your use of the service.

7. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Company Name: Tech Solutions Inc.
• Address: 88 Rose Street, The Patch, Victoria 3792, Australia
• Phone: +1 (212) 697-3600
• Email: topupinfo@recharge.com
• Business Hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM

Last Updated: October 26, 2023